FortuNet Solutions Anti-Spam Policy

FortuNet Solutions ("we", "our") is committed to permission-based email marketing practices, and as a result has established this no-tolerance Anti-Spam Policy.  FortuNet Solutions will occasionally update this Anti-Spam Policy.  For changes to this policy, we will notify you (the "affiliate") via email with a link to the new policy on our website.

1. What is Spam?

Spam is commercial email or unsolicited bulk email, including “junk mail”, which has not been requested by the recipient.  It is intrusive and often irrelevant or offensive, and it wastes valuable resources.  Spam messages are the opposite of permission-based email, which are normally anticipated, personal, relevant and/or associated with a pre-existing business or personal relationship.  Inappropriate newsgroup activities, consisting of excessive posting of the same materials to several newsgroups, are also deemed to be spam.

2. Preventing Spam

Customers and Affiilates of FortuNet Solutions products and services have agreed during their registration process, upon accepting the Terms of Use, to comply with this Anti-Spam Policy.  Specifically, each customer and affiliate agrees not to use our products or services to send unsolicited email or bulk email, whether or not for commercial purposes.  FortuNet Solutions reserves the right to determine in its sole discretion what constitutes actionable spam, as well as what measures are necessary in response to such spam activities.

3. How FortuNet Solutions Helps You to Avoid Spamming

FortuNet Solutions has developed its Internet marketing tools to incorporate a strict permission-based philosophy.  This anti-spam philosophy is implemented through the following:

(a)
Communication and Agreement – The Terms of Use that you have agreed to as part of registering for FortuNet Solutions products and services state how and for what purposes you can collect your site visitor addresses, and that you will follow FortuNet Solutions Privacy Policy and Anti-Spam Policy.
(b)
Unsubscription – Emails sent out by customers or affiliates must contains an “unsubscribe link”.  If your web site visitors use the link to request that they be unsubscribed, your subscriber lists must be adjusted to eliminate the prospect of sending unwanted email to such persons. Affiliates who do not provide an unsubscribe link will be warned and if they persist in sending emails that don't provide a removed link, FortuNet Solutions will have the right to terminate their account.
(c)
Purchased Mailing Lists - Mass mailings to purchased email lists are not allowed. FortuNet Solutions only allows opt-in mailing lists.  Purchased or inherited lists are by definition not opt-in.  Similarly, you cannot use an email list relating to particular subject matter, and then use it for an unrelated topic.
   
4. Laws Restricting Spam

Spam laws vary from state to state, and from country to country.  This FortuNet Solutions Anti-Spam Policy has been developed to conform to the highest commercially reasonable standards.  As a result, and without limiting the general prohibitions against all spam activities, the following are expressly prohibited:

(a)
Use of false headers, or other false information, to identify the point of origin or the transmission path of the email, or to hide the true origin of the email sender,
(b)
Unauthorized use of a third party’s internet domain name without the permission of such third party, to make it appear that the third party was the point of origin of the email,
(c) Use of any false or misleading information in the subject line of the email, and
(d)
Assisting any person in using the products or services of FortuNet Solutions for any of these previously mentioned activities. 
   
5. Questions to Ask Yourself
To help in establishing whether you are participating in activities constituting spam, ask yourself the following questions:
(a) Are you sending email to non-specific addresses, such as info@domain.com or sales@domain.com?
(b) Have you deliberately falsified your transmission path information or originating address?
(c)
Are you sending email to mailing lists or distribution lists, which then send indirectly to various other email addresses?
(d) Have you imported for use a purchased list of any type?
(e) Are you continuing to mail to anyone who has asked to be deleted from your mailing list?
(f) Does your email not provide a fully functioning link to unsubscribe?
(g) Does you email subject line contain false or misleading information?
(h) Have you used a third party’s email address or domain name without the party’s consent?

If you answer yes to any of these questions, you are likely involved in spam activities, and should contact FortuNet Solutions customer support service at support@fortunetsolutions.com.

6. Measures to Enforce the Anti-Spam Policy

Any FortuNet Solutions customer or affiliate found to be using FortuNet Solutions products or services for spamming purposes may, at our discretion, be immediately cut off from use of all our products and services and/or fined US$ 1,000 per occurrence, with no refund of fees that have been paid.

FortuNet Solutions warns all of its customers and affiliates when signing up that if they participate in spamming activities they will be subject to the loss of our services, fines and possible legal action.

FortuNet Solutions has the right to actively review its customers’ subscriber lists and email for suspiciously large broadcasts.  If we find any customers or affiliates to be spamming, it will issue a warning, and if the activities are serious enough, we will take action immediately.  If we has any reason to believe that the customer, despite warning being given, threatens to or is continuing to send spam, then FortuNet Solutions may take action immediately, including disabling the affiliates account and/or reporting the affiliate and the incident to the proper authorities.

FortuNet Solutions does not attempt to censor any content, nor to curtail the business of its affiliates.  However, spam activities do not fall within uses authorized by FortuNet Solutions, and will not be tolerated.

7. Reporting Spam

If you believe that you have received spam from or through FortuNet Solutions facilities, please send a complaint from your email account along with the unsolicited email, with completed header, to abuse@fortunetsolutions.com. Please provide any other information that you believe may help us in our investigation.  FortuNet Solutions does not investigate or take any action based on “anonymous” spam complaints.

8. False Spam Complaints

FortuNet Solutions supports the efforts of various organizations working to responsibly eliminate spam activities.  However, if an individual has opted-in to receive email from an affiliate of FortuNet Solutions, and then falsely or maliciously files a spam complaint against FotuNet Solutions or its affiliates, FortuNet Solutions will cooperate fully with the appropriate agencies to ban the complainant from use of anti-spam software and the Internet community.